PRIVACY POLICY

Last updated: [NOV. 2. 2024]

Welcome to ZNVA BY Z! This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.znvabyz.net] or use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

  1. Information We Collect

Personal Data: We collect personal information that you voluntarily provide to us when registering on the website, making a purchase or interacting with our customer service. This information may include:

  • Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address
  • Payment Information
  • Any other personal information you choose to provide

Usage Data: We may automatically collect certain information when you visit, use, or navigate the website. This data may include:

  • IP Address
  • Browser Type
  • Operating System
  • Pages Visited
  • Time Spent on Pages
  • Referring URLs
  1. How We Use Your Information

We use the information we collect in the following ways:

  • To Facilitate Account Creation and Log-in Process: To create and manage your account.
  • To Fulfill Orders: To process payments, fulfill and manage orders, returns, and exchanges.
  • To Personalize User Experience: To understand your preferences and allow us to deliver the type of content and product offerings in which you are most interested.
  • To Improve Customer Service: To allow us to better service you in responding to your customer service requests and inquiries.
  • To Seek Feedback: To ask for ratings and reviews of our services or products.
  • To Follow Up After Correspondence: To follow up with you after interactions, such as live chat, email, or phone inquiries, ensuring your needs have been met.
  • To Improve Our Website: To improve our website and services to better serve you based on your feedback and interactions.
  • To Protect Our Site: To detect and prevent fraud, abuse, and security incidents.
  1. How We Share Your Information

We may share your information in the following situations:

  • With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. These services may include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.
  • For Legal Purposes: We may disclose your information where we are legally required to do so to comply with applicable laws, governmental requests, judicial proceedings, court orders, or legal processes.
  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our site and hold certain information. Cookies are files with a small amount of data that are stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, you may not be able to use some portions of our site.

  1. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we strive to use commercially acceptable means to protect your information, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

  1. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to:

  • Access and obtain a copy of your personal data.
  • Request correction or deletion of your personal data.
  • Object to or restrict the processing of your personal data.
  • Withdraw consent to processing your personal data at any time.
  1. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information as soon as possible.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last updated" date and will be effective as soon as it is accessible.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [znvabyz@gmail.com]